Returns & Exchanges
Due to the perishable nature of our products, we offer a 30-day satisfaction guarantee to ensure you receive only the highest quality ingredients. If your order doesn't meet our standards, we are committed to making it right through a replacement or refund.
Return Process
- 1.Contact Support
Email our customer care team within 30 days of delivery with your order number and a brief explanation of the issue.
- 2.Provide Documentation
For quality concerns or shipping damage, please include clear photos of the product and packaging to help us improve our process.
- 3.Verification
Our team will review your request within 48 hours to confirm the eligibility for a refund or a fresh replacement shipment.
- 4.Resolution
Once approved, a refund will be processed to your original payment method or a new shipment will be dispatched at no additional cost.